Terms of Service

Last updated: 10th July 2026

Welcome to FiveDinners! Every week we provide our customers with healthy, affordable and delicious meal plans that are simple to prepare and take the stress out of getting dinner on the table.

1. Acceptance of Terms

These Terms of Service (“Terms”) constitute a legally binding contract between you (“you”, “your”, or “User”) and FiveDinners Limited (“FiveDinners”, “we”, “us”, or “our”) and govern your access to and use of the FiveDinners website, mobile applications, software, content, subscriptions, meal plans, and related services (collectively, the “Services”).

By accessing, browsing, registering for, or using any part of the Services, you confirm that you have read, understood and agree to be legally bound by these Terms and our Privacy Policy, which is incorporated by reference – you can also read our Privacy Policy here.

If you do not accept these Terms, you must not access or use the Services.

You confirm that you are 18 years of age or older and legally capable of entering into a binding contract under the laws of England and Wales.

2. Amendments to Terms

We reserve the right to amend, update or replace these Terms at any time. All updates will be posted on the Services and shall take effect immediately upon publication.

Your continued use of the Services following publication of updated Terms shall constitute your acceptance of such amendments. It is your responsibility to review the Terms periodically.

3. Access, Registration and Account Security

To access certain Services, you may be required to create an account and provide personal information.

You warrant that:

  • All information provided is true, accurate and complete
  • You will keep your information updated
  • You will maintain the confidentiality of your login credentials

You are solely responsible for all activity occurring under your account, whether authorised by you or not. You must notify us immediately of any unauthorised use or security breach.

We reserve the right to suspend or terminate any account we reasonably believe to be fraudulent, compromised, or in breach of these Terms.

Your data may be stored and processed within the United Kingdom or other jurisdictions in accordance with our Privacy Policy.

4. Intellectual Property Rights

All content, materials, software, designs, trademarks, recipes, meal plans, text, graphics, audiovisual materials, brand identifiers and proprietary systems (“Content”) are the exclusive property of FiveDinners or its licensors and are protected by copyright, trademark and other intellectual property laws.

You are granted a limited, revocable, non-exclusive, non-transferable licence solely to access and use the Content for personal, household, non-commercial purposes.

You shall not:

  • Copy, reproduce, distribute, display or exploit Content for commercial purposes
  • Reverse engineer, decompile or attempt to extract source code
  • Scrape or harvest data or content
  • Remove copyright or proprietary notices

Unauthorised use shall constitute a material breach of these Terms.

5. Acceptable Use and Prohibited Activities

You agree that you shall not misuse the Services including, without limitation:

  • Breaching any applicable law or regulation
  • Circumventing security features or access controls
  • Introducing malware, viruses or harmful code
  • Interfering with system integrity or performance
  • Engaging in abusive, defamatory or unlawful conduct

We reserve the right to investigate, restrict or permanently terminate access where misuse is suspected.

6. Subscriptions, Billing and Renewals

FiveDinners operates as a subscription-based service.

By subscribing, you acknowledge and agree that:

  • All fees are payable in advance
  • Subscriptions automatically renew unless cancelled
  • Pricing, billing cycles and terms are displayed at point of purchase and you agree to those terms by completing your subscription.

We reserve the right to amend prices at any time subject to reasonable notice.

Payments are processed by secure third-party payment providers. FiveDinners does not store full payment card details and is not liable for failures, downtime or errors attributable to such providers.

Free trials may convert automatically to paid subscriptions unless cancelled prior to expiry.

Except where required by law, all payments are non-refundable once processed.

7. Suspension and Termination

We may suspend or terminate access immediately and without notice where:

  • These Terms have been breached
  • Fraud, abuse or misuse is suspected
  • We consider termination necessary to protect our legal or commercial interests

Where termination occurs without breach, any refund is entirely at our discretion and shall not exceed the pro-rata unused portion of the subscription.

8. User Submissions

By submitting any content, including recipes, reviews, comments or images (“User Content”), you grant FiveDinners a perpetual, irrevocable, worldwide, royalty-free licence to use, modify, reproduce, distribute and publicly display such content.

You warrant that you own or control all necessary rights and that your content does not infringe third-party rights or violate any law.

We reserve the right to remove content without notice.

9. Nutritional and Dietary Guidance

FiveDinners provides meal plans, recipes, nutritional information, dietary guidance and recipe suitability indicators using a combination of:

  • automated systems;
  • artificial intelligence technologies;
  • data-driven modelling; and
  • human review and nutritional consultants where applicable.

Our content is developed with reference to recognised UK guidance, including publications from the NHS, UK Government dietary recommendations and other recognised nutritional frameworks. However, all information is provided for general informational purposes only and is not intended to constitute medical advice, nutritional therapy, dietetic advice or any other form of professional healthcare advice.

Recipe classifications and guidance (including, but not limited to, Vegetarian, Vegan, Pregnancy, Menopause, Men’s Health, Type 2 Diabetes, High Protein, Over-65s, allergen information and nutritional values) are intended solely as general guidance to assist users in making informed choices. They should not be relied upon as a substitute for professional medical, nutritional or dietary advice.

You acknowledge and agree that:

  • nutritional science, dietary guidance and medical recommendations change over time;
  • artificial intelligence and automated systems may generate inaccuracies, omissions or errors;
  • recipes, nutritional information, allergen data and dietary classifications may not always be complete, accurate or suitable for your individual circumstances;
  • ingredient formulations and manufacturing processes may change without notice;
  • all nutritional values, portion sizes, calorie calculations and dietary classifications are estimates unless expressly stated otherwise.

FiveDinners does not warrant or guarantee:

  • that any recipe, meal plan or recommendation is suitable for your individual circumstances;
  • the completeness or accuracy of nutritional information, allergens, ingredients, calorie counts or dietary classifications;
  • that any recipe is free from allergens or cross-contamination;
  • that following any meal plan or recommendation will achieve any particular health, medical, nutritional, weight-loss, fitness or performance outcome.

You remain solely responsible for determining whether any recipe, ingredient, meal plan or recommendation is appropriate for you and for anyone for whom you prepare food. You should always:

  • check ingredient labels and allergen information supplied by manufacturers;
  • ensure food is stored, prepared and cooked safely;
  • seek advice from an appropriately qualified healthcare professional before making significant dietary changes or relying on any dietary guidance, particularly if you are pregnant, breastfeeding, have allergies or intolerances, suffer from any medical condition, are taking medication, or have specific dietary requirements.

To the fullest extent permitted by law, FiveDinners shall not be liable for any loss, damage, illness, injury, adverse reaction or other consequence arising from reliance upon, or use of, any recipe, meal plan, nutritional information or dietary guidance provided through the Services. Nothing in these Terms excludes or limits any liability which cannot lawfully be excluded or limited under applicable law.

10. Service Availability

We do not guarantee uninterrupted availability of the Services. Planned maintenance, system upgrades, outages, cyber incidents or external provider failures may result in temporary service disruption.

We shall not be liable for any loss arising from service unavailability.

11. Disclaimer of Warranties

The Services are provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied or statutory.

To the fullest extent permitted by law, we disclaim all implied warranties including, but not limited to, merchantability, satisfactory quality, fitness for purpose and non-infringement.

12. Limitation of Liability

To the maximum extent permitted by law, FiveDinners shall not be liable for:

  • Indirect, incidental or consequential losses
  • Loss of profits, revenue or data
  • Personal health outcomes arising from use of meal plans

13. Indemnity

You agree to indemnify and hold harmless FiveDinners against all claims, damages, losses, costs and expenses (including legal fees) arising from your breach of these Terms or misuse of the Services.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction.

15. Assignment

We may assign or transfer our rights and obligations without restriction. You may not assign your rights without our prior written consent.

16. Severability

If any provision of these Terms is found unenforceable, the remainder shall continue in full force and effect.

17. Entire Agreement

These Terms and any referenced policies constitute the entire agreement between you and FiveDinners and supersede all prior agreements. arising from the consumption of meals or ingredients provided through the Site.

17. Contacting FiveDinners

For questions or comments regarding these Terms, please contact the FiveDinners team here.